If you missed the Auction Wally Brainstorming Bonanzle show last night you missed an excellent show. The show was "How we use the Discussion Board on Bonanzle", a very informative show with some very good feedback from all who attended. Great information for all chat forums not just Bonanzle.
No matter what community you are in, there is going to be a few negative Nelly's, just the way it is. However, how you choose to handle it is the key. You can engage in this type of behavior or ignore it, all together.
There are some folks that are new to the internet and don't understand that every time a comment is made in a negative thread it will bring it back to the top. The key to the negative threads is to ignore them and they will go away. Make no comments to it, put it to rest.
I have to tell you I love this new word that I have learned, "snarkey"! Not really even sure of the spelling of it. Never heard it before the Auction Wally show and his co-host Phaedra from @the booutique used it. Snarkey comments are from what I understand of it, directed at someone or just a nasty comment.
Again how you choose to handle the snarkey comment is up to you. Continue to make comments to that thread and it just continues to come to the top, which in turn gets exposure. This is what that poster has wanted, the attention. Don't give it to them, make no comment.
Yes, there are people that come to the boards for help. If things get out of hand or ugly, send them a text message with the answers they are needing, don't continue to give attention to a poster that is seeking attention.
With the growth that Bonanzle is experiencing, there are going to be things said in the forums that are taken the wrong way. This is true of any forum, you can not hear the tone of their voice or that little grin or wink to know how this is being said. If you are in any doubt about a post you are writing and the way it will be taken, don't post it.
The Bonanzle forums have been just super for answers and ideas for promoting. For the most part there is a large group of folks there that take time to answer questions and help when it is needed. The forums on Bonanzle are probably the best I have seen. Just chalk it up to growing pains.
Bonanzle is still #4 on the PSU listing board with 1,203,924 listings. There are currently 28,980 users of those users 8,638 have a Bonanzle booth. Currently there are 432 supporting members.